Ordered mat and it came noticeably smaller than the promised size. Emailed and got an immediate response apologizing and stating it would be made right if I’d send photos. Photos sent and a week later with no response of any kind. I think Mu rating would have been a four if I’d received the promised product or if I were at least having timely contact at this point on correcting the error. Communication goes a long way.
I'm fairly new in my yoga journey, but I have already gone through three yoga mats, all rubber. This 100% yoga mat however is a real game changer. It is sturdy, it doesn't smell, and it keeps my stance firm. I will admit that I am concerned as to how long it will last if I keep it as a travel mat, because if I roll and unroll constantly, I don't know that it will last long. But for now, it's my at home practice mat and I love it!