We process orders quickly, but we’ll do our best to accommodate any changes to your order. The best way to change or cancel an order is to email at firstname.lastname@example.org or send us a message on chat (Monday-Friday, 9am-6pm EST).
Once your order is on its way, you'll receive a shipping notification via email. But if you're having trouble tracking your order, don't hesitate to email at email@example.com or send us a message on chat (Monday-Friday, 9am-6pm EST).
We are happy to supply our products to yoga instructors and studios. Send an email to firstname.lastname@example.org and we’ll hook you up with a special rate.
Standard shipping has a flat rate of $9.99 and we offer free delivery on orders of $100+. Priority shipping is calculated by the amount of units you order and where it is being sent.
Orders usually arrive in 3-5 business. If you want it faster, we offer priority shipping.
For now, we only offer shipping from our website within the contiguous United States. If you would like to place an order for somewhere else in the world, we can do that manually if you send us an email to email@example.com. In the future, we will offer shipping worldwide from our website.
If you don’t love our products by day 30, you can return or exchange them, even if you’ve sweated all over them. All returns will have the initial shipping cost deducted from your refund and any exchanges will be free of charge, unless the new product value is higher than the original.
It’s simple: Just email us at firstname.lastname@example.org so we can get started on the return or exchange process. We’d love to hear your feedback too.